Logging In
- What is the login procedure?
- I’ve forgotten my password
- Adviser Login Security
- How do I access the Student Store?
Placing Your Order
- Operating hours
- How can I place my order?
- Tax exempt for PA and VA customers
- Will I get an invoice with my order?
- Do you offer quantity discounts?
Shipping and Handling
- Ground Orders
- Overnight, 2nd day
- 50 states, D.C., and U.S. territories
- Canada
- All other countries
- Can I track my order?
Returns/exchanges
Logging In
What is the login procedure?
Log in to access member-only online content. Your username is the email address you provided during the creation of your account. If you did not set a password, if you have forgotten your password, or if you would like to reset your password, please click here.
I’ve forgotten my password
If you have forgotten your NHS password, please click here to reset it.
If you have any questions or difficulty logging in, please contact us here.
Adviser Login Security
The adviser’s login is to be used only by the adviser. Please do not share your login with anyone, especially students. Your login has full access to your school account including the roster of students as well as the Adviser Online Community. There is also access to the online store, and only advisers are able to make purchases. If you have a co-adviser, they can be added to your record and will be provided their own access.
How do I access the Student Store?
NHS student members are required to have a verified account to make purchases through the NHS Student Store. Advisers are also able to make purchases through the Student Store using their adviser login credentials.
Placing Your Order
Operating hours
The NHS Sales Office is open Monday–Friday, 8:30 a.m.–5:00 p.m. (ET). Below is a list of the holidays that NHS observes and will be closed. Please note that our warehouse is closed on these holidays, and shipments will not be made on those days.
| Holiday Schedule | |
|---|---|
| Wednesday, January 1 | New Year’s Day |
| Monday, January 20 | Martin Luther King Jr. Day |
| Monday, February 17 | Presidents’ Day |
| Monday, May 25 | Memorial Day |
| Friday, July 3 | Independence Day* |
| Monday, September 7 | Labor Day |
| Monday, October 12 | Columbus Day |
| Wednesday, November 11 | Veterans Day |
| Thursday, November 26 | Thanksgiving Day** |
| Friday, November 27 | Thanksgiving Holiday |
| December 25–31 | Winter Holiday** |
**Wednesday, November 26, early close at 1:00 pm.
**Thursday, December 24, early close at 1:00 pm.
*Holidays falling on a Sunday are observed on the following Monday, holidays falling on a Saturday are observed on the Friday before (except during the winter holiday break).
How can I place my order?
Online: Products may be ordered directly online at the NHS Store. We accept American Express, Discover, Visa, MasterCard, and e-Checks.
Phone: You may also order with a credit card by calling the NHS Sales Office at 866-647-7253, Monday –Friday, 8:30 a.m.–5:00 p.m., (ET). We accept American Express, Discover, Visa, MasterCard.
Mail: We do not keep purchase orders or quotes on file. Remit your order form or quote and check to:
NASSP
PO Box 640245
Pittsburgh PA 15264-0245
Note: Checks received without a copy of the order form or invoice quote will be refunded.
Tax exempt for PA and VA customers
NHS is required to collect sales tax for items shipped to customers in Pennsylvania and Virginia. If you submit a completed PA Exemption Certificate Form REV-1220 or VA Exemption Certificate Form ST-12, no tax will be collected. Please fax to 703-476-9321 or mail to NHS c/o Accounts Receivable, 1904 Association Dr., Reston VA 20191.
Will I get an invoice with my order?
Invoices are mailed separately from your order. Your invoice should be received a week from the date your order shipped.
Do you offer quantity discounts?
Yes. Publication discounts are offered on quantities of the same title shipped to the same address on the same order. Quantity discounts do not apply to National Honor Society Handbooks, National Junior Honor Society Handbooks, National Elementary Society Handbooks, Student Council Handbooks, videos, clothing, or merchandise.
| Quantity Discounts | |
|---|---|
| 10–24 copies | 20% discount |
| 25–99 copies | 30% discount |
| 100 or more copies | 35% discount |
Shipping and Handling
Shipping blackout dates: Due to our inventory audit, orders are not shipped starting December 21 through January 5. Additionally, orders are not shipped during the last week of June and the first week of July, due to inventory.
Ground Orders
Ground orders that are mailed to our PO Box take up to four weeks to be received, processed and delivered. Please note: There is a very high volume of orders placed from March through June. If you order during this period, please allow up to five weeks for ground delivery. These delivery times are shortened by 2-3 weeks when ordering online with a credit card.
Overnight, 2nd day
We offer overnight and 2nd Day shipping to the 50 states and D.C., and 2nd Day shipping to Puerto Rico. Orders placed before 12:00 p.m. (ET), M–F, will be processed and shipped that day. Orders placed after 12:00 p.m. (ET), M–F, will be processed and shipped the next business day (FRIDAY ORDERS WILL NOT DELIVER UNTIL MONDAY). Orders placed over the weekend will be processed the next business day. THERE IS NO WEEKEND DELIVERY.
50 states, D.C., and U.S. territories
Please note: There is a very high volume of orders placed in the months of March, April, and May. If you order during this period, please allow up to four weeks for delivery via ground. Additional fees may be applied by local postal service.
| 50 States, D.C., and U.S. Territories | Ground | 2nd Day | Overnight |
|---|---|---|---|
| $1.00 to $50.00 | $12.00 | $17.00 | $21.00 |
| $50.01 to $200.00 | FREE | $19.00 | $23.00 |
| $200.01 to $350.00 | FREE | $21.00 | $25.00 |
| $350.01 to $500.00 | FREE | $23.00 | $27.00 |
| $500.01 to $1,000.00 | FREE | $25.00 | $29.00 |
| $1,000.01 to $2,000.00 | FREE | $27.00 | $31.00 |
| $2,000.01 to $4000.00 | FREE | $33.00 | $37.00 |
| $4000.01 to $6000.00 | FREE | $37.00 | $41.00 |
| $6000.01 to $8000.00 | FREE | $41.00 | $45.00 |
| $8000.01 to $10,000.00 | FREE | $45.00 | $49.00 |
| Orders over $10,000 | FREE | Call or email for quote | Call or email for quote |
Canada
| Canada (For expedited shipping, call or email for quote.) |
Ground USPS |
| $1.00 to $100.00 | $12.00 |
| $100.01 to $200.00 | $14.00 |
| $200.01 to $350.00 | $16.00 |
| $350.01 to $500.00 | $18.00 |
| $500.01 to $1,000.00 | $20.00 |
| $1,000.01 to $2,000.00 | $29.00 |
| $2,000.01 to $4000.00 | $39.00 |
| $4000.01 to $6000.00 | $49.00 |
| $6000.01 to $8000.00 | $65.00 |
| $8000.01 to $10,000.00 | $95.00 |
| Orders over $10,000.00 | Call or email for quote |
All other countries
| All Other Countries | Shipping 5–10 Days |
|---|---|
| $1.00 to $100.00 | $36.00 |
| $100.01 to $200.00 | $38.00 |
| $200.01 to $350.00 | $40.00 |
| $350.01 to $500.00 | $42.00 |
| $500.01 to $1,000.00 | $44.00 |
| $1,000.01 to $2,000.00 | $46.00 |
| $2,000.01 to $4000.00 | $66.00 |
| $4000.01 to $6000.00 | $77.00 |
| $6000.01 to $8000.00 | $88.00 |
| $8000.01 to $10,000.00 | $99.00 |
| Orders over $10,000.00 | Call or email for quote |
Can I track my order?
The tracking number will be emailed when your order has shipped. The tracking number will be sent to the email address you provided during your purchase process.
Returns/exchanges
What is the return policy?
Return authorization is not necessary. Returns are accepted up to 30 days from the date of delivery. Sale items are not returnable. All returns must be received in resalable condition. Shrink-wrapped items may not be returned if the shrink-wrap has been removed. NHS does not accept returns from bookstores or universities.
Where do I send my return?
Send returns to:
NHS c/o ABDI, Inc.
Attn: Merchandise Returns
16 Avenue A
Leetsdale, PA 15056-1304
Please include a copy of the original packing slip and the reason for return. We suggest you ship the return via a traceable method (such as UPS). NHS is not responsible for returns not received.
Still have questions?
Please contact the NHS Sales Office at 866-647-7253, Monday–Friday, 8:30 a.m.–5:00 p.m. (ET).
You may also contact the NHS Sales Office here.